Welcome to CraftsGallery.co.in.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website www.craftsgallery.co.in.
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you make a purchase or create an account, we may collect:
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Your name
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Email address
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Phone number
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Billing and shipping address
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Payment details (processed securely via our payment partners; we do not store card information)
b. Non-Personal Information
We may automatically collect certain non-identifiable information when you browse our site, such as:
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Browser type and version
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Device type and operating system
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IP address
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Pages visited, time spent, and referral sources
This information helps us improve the performance, layout, and content of our website.
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders
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Send order confirmations, shipping updates, and customer support messages
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Improve our products, services, and website experience
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Send you marketing and promotional offers (only if you opt-in)
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Comply with legal and regulatory obligations
3. Sharing Your Information
We value your privacy and do not sell, trade, or rent your personal information.
We may share limited information with trusted third parties, such as:
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Payment gateways (for processing payments securely)
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Courier and logistics partners (for order delivery)
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Email/SMS service providers (for order notifications and offers)
These partners are bound by confidentiality agreements and may use your data only for the specific purpose of providing their services.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All payment transactions are encrypted and processed through secure payment gateways compliant with PCI-DSS standards.
5. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, keep your shopping cart updated, and analyze site traffic.
You can choose to disable cookies in your browser settings, but some parts of the site may not function properly as a result.
6. Your Rights
You have the right to:
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Access, update, or correct your personal information
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Withdraw consent to receive marketing communications
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Request deletion of your personal data (subject to legal and transactional requirements)
To exercise these rights, contact us at privacy@craftsgallery.co.in.
7. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party sites. Please review their respective privacy policies when visiting them.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically to stay informed.
9. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact us at: