Once your order is placed with us, we will send an email confirming your order. We would also be happy to track your shipment and will provide you with any assistance you may require post orders as well. We will do our very best to update you on the status of the shipment via your email address.
Taxes & Duties
ALL taxes and duties are included in the price mentioned on www.craftsgallery.co.in.
Shipping
We at CraftsGallery are committed to delivering the finest experience to our lovely customers.
We understand the value of happiness and also the eagerness of receiving the products you have ordered at www.craftsgallery.co.in Each paid order is packed and dispatched within 24 to 72 hours of ordering,
Please note, all our products ordered on www.craftsgallery.co.in go through a thorough quality check before going out for delivery so that our customers can enjoy a seamless experience. If for any due reason we face a delay in dispatching your order, we shall duly keep you informed through email or Whatsapp and will make every effort to deliver happiness on time.
We have partnered with almost all the major courier partners and we ensure the product reaches you within 3-5 Business days to a maximum of 10 Business days after the dispatch from our store.
NOTE : In case your pincode is not serviceable through courier company then your order will be dispatched through INDIA POST
Delivery
We dispatch your product within 24 – 72 hrs of placing the order on www.craftsgallery.co.in. Delivery time would vary between 3-10 working days depending on the customer’s location. These delivery times are subject to location, distance, and logistics partners as well. We are not liable for any delays in delivery by the respected courier company/postal authorities but will help you track the package through our partner courier services.
Kindly note, there might be a delay in delivering your package during National holidays and festivals.
we ensure that you get your product just as you expected.
Cancellation policy
Once your order is placed with CraftsGallery, you can cancel it before your order is shipped by our team. We do not process a cancellation once the order is dispatched from our store. For Cancellation, simply email us at craftsgallery.in@gmail.com with your Order Number .
Due To Covid – 19 Situation we are not taking COD orders.